Call center located in Zona Rio with a couple of different customer service campaign with productivity bonuses.
We provide fully paid training to ensure you can easily reach your bonus quota by assisting customers with their enquiries through text or phone.
Computer skills and a good typing speed are required since you will work with multiple websites and will navigate through simple systems for customer resolution.
The main job is to help a consistent flow of clients with their questions, processes and other customer-facing activities.
Up to $4,500 Weekly After Taxes + Bonuses + Law Benefits + Up to Two Days Off (Sundays Off Always) + Additional Benefits and Bonuses
Customer Service Call Center Job Activities
During the paid training you will only have to learn the product and understand the processes to follow.
Once you’re on the floor you will mostly attend customer’s through the phone as well as other backoffice activities related to your interaction with the customer..
Like in most Call Center Jobs and Customer Service Jobs, you need to excel in customer satisfaction.
- Answer phone calls, chat or email requests from customers
- User the knowledge base and other tools to assist the customer’s inquiry
- Write Notes about the interaction with the customer
- Submit all requested information
- Guide the customer to a resolution.
Benefits of the Customer Service Job in Tijuana
We offer various customer service campaigns so you can choose the one where you fit best.
We offer stable call center jobs for the long haul if you’re wanting specialize and take advantage of your law benefits as well as earn more as you progress.
Other benefits we offer are:
- Full Salary reported to IMSS and Infonavit for more Points.
- Free Lunch on your first two weeks, then low food prices discounted from your paycheck to eat without paying cash for it.
- Transportation Bonus
- Additional Campaign Productivity Bonuses $$
- Other rewards and bonuses for high-performing agents
- Faster growth for high-performing agents
- Salary paid weekly with Extra Days Off throughout the year
- Private Health Insurance And Preventative Care
- Great, corporate work environment.
Call Center Job Requirements for Customer Service campaigns in Tijuana
Since you will receive a full month of paid training you will get all the knowledge and necessary tools to execute your on-the-floor activities.
However we’re looking for fully bilingual (spanish and english) agents with some experience in call centers to shorten your learning curve and reach your full potential sooner.
The main requirements we’re looking for are:
- Speak both English and Spanish fluently
- Be able to commute to Zona Rio on a daily basis
- Customer Service or similar call center experience
- Computer Skills (typing test over 25 Words per Minute)
- INE, CURP and Birth Certificate
- RFC, Comprobante de Domicilio
Call Center Job Schedules for Customer Service Campaigns in Tijuana
We offer various schedules to choose from. These isnt rotative, you will get only one schedule.
Our shifts are 8 hrs long and can be such as
- 4:00 am to 12:00 pm
- 12:00 to 8:00 pm
- 7:00 am to 5:00 pm
You will always have Sundays Off and most campaign offer an additional second day off during the week. Plus your extra paid days off throughout the year.
Apply Now to the Customer Service Jobs in Zona Rio
All you have to do is fill up the form in this page and you will get contacted by our team right away to schedule your interview.
We start a new class every monday.
