We’re looking for Experienced agents to work at a customer service campaign hangling inbound calls.
$4,500 MXN Base + $1,000 MXN Bonus Weekly + $500 Referal Bonus + Law Benefits + Paid Training rom 8 am to 6 pm Monday to Saturday with Sundays off
Assist the company and each customer by handling a high volume of inbound calls.
Follow the scripts and processes accordingly and dispatch every caller in a timely manner.
Our full training will give you all the tools you need to be a successful customer service rep.
Customer Service Agent Job Activities
The main activity is to attend every call in a possitive manner to identify customer needs and guide each customer’s request to its resolution.
- Provide excelent customer service.
- Handly a large volume of inbound calls in a timely manner.
- Follow communicationn scripts and handle off-script communication accordingly.
- Utilize Knowledge base of the company’s products and services.
- Maintain ownership of each call throughout the call’s lifecycle.
Call Center Agent Job Benefits
Work at a call center that values their team and provides the necessary tools to make you successful.
- $4,500 weekly Salary (Above Average Base Pay)
- $1,000 Productivity Bonus (weekly)
- $500 Referal Bonus (Bring a Friend)
- Social Security (IMSS)
- Housing Credit (Infonavit)
- Holiday and Sunday Bonuses
- 12 Days of Paid Vacations
- Christmas Bonus (Aguinaldo)
- 8 hour Shifts
Customer Service Job Requirements
The main requirement to work at our call center is to be skilled and experienced in customer service activies.
We’re looking for a caring person that with a focus on solving each customer’s problem accordingly.
- Experience in other Customer Service Positions
- Call Center Experience
- Strong Active Listening and Verbal Skills
- Computer and Typing Skills
- Proficiency in Problem-Solving
- Ability to Multitask
- Manage Time Effectively
- Native English Speaker
Customer Service Job Location
Work in a confortable area in 20 de noviembre, Tijuana with access to 24/7 transportation to Centro and 5 y 10
How to Apply
You can fill in the form on this page to apply for the job and our recruiter will get ahold of you right away.
Horarios del Empleo
Paid Training rom 8 am to 6 pm Monday to Saturday with Sundays off; 8 hour Shifts